2016 jul pp banner1200 mob 4
2016 jul pp banner1200 4
  • kaum jan whatsappWhatsApp-ening
    in business next 

    Path opens for targeted
    relevant ads to FBk users

     
    Facebook's messaging service WhatsApp is changing its privacy policy to allow businesses to message its billion-plus users, opening up a potential revenue stream 

    Read More
  • Buying Groups ostriches head in sandHow will dealer
    groups reinvent?

    Brandmakers power shift
    means new emarketing
    agenda urgently needed


    The Independent Dealer Community (IDC) is in serious decline. Dealer groups are losing members and having difficulty adapting to the new marketing agenda away from the redundant buying model. What  are the dealer group leaders doing about it? Updated for UK market

    Read More
  • WBMason Boston 2016Greatest Show

    in office supply

    Mason knocks ball out of
    Park w/bumper crowd

     

    The US #1 independent megadealer WBMason, held its 4th annual consumer show at Fenway Park, home of the beloved Boston Red Sox. A beautiful day ensured a bumper attendance for the 'Greatest Show' in the office supply market... Report tomorrow

    Read More
  • blindfold marketing'Spray & Pray' 
    mailshots still
    market norm

    Dealers paper pushing &
    Disconnected from users


    Recent contacts with dealers/groups highlight little progress in competing with Amazon. Still targeting powerless buyers; no CRM user database; pushing paperclips; no mobile friendly webstore & too narrow business supplies range. When will dealers refocus on marketing to Lucy, the users chooser with productivity solutions? Tomorrow

    Read More
  • kalanick0travis uber pointsUber riding
    towards $20Bn

    New China partnership
    expected to cut losses

     

    Uber the rapidly growing, ride-sharing taxi & delivery service indicated losses exceeding $100 million in Q2'16

    Read More
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kaum jan whatsappWhatsApp-ening
in business next 

Path opens for targeted
relevant ads to FBk users

 
Facebook's messaging service WhatsApp is changing its privacy policy to allow businesses to message its billion-plus users, opening up a potential revenue stream 

Read more ...

Buying Groups ostriches head in sandHow will dealer
groups reinvent?

Brandmakers power shift
means new emarketing
agenda urgently needed


The Independent Dealer Community (IDC) is in serious decline. Dealer groups are losing members and having difficulty adapting to the new marketing agenda away from the redundant buying model. What  are the dealer group leaders doing about it? Updated for UK market

Read more ...

WBMason Boston 2016Greatest Show

in office supply

Mason knocks ball out of
Park w/bumper crowd

 

The US #1 independent megadealer WBMason, held its 4th annual consumer show at Fenway Park, home of the beloved Boston Red Sox. A beautiful day ensured a bumper attendance for the 'Greatest Show' in the office supply market... Report tomorrow

Read more ...

blindfold marketing'Spray & Pray' 
mailshots still
market norm

Dealers paper pushing &
Disconnected from users


Recent contacts with dealers/groups highlight little progress in competing with Amazon. Still targeting powerless buyers; no CRM user database; pushing paperclips; no mobile friendly webstore & too narrow business supplies range. When will dealers refocus on marketing to Lucy, the users chooser with productivity solutions? Tomorrow

Read more ...

kalanick0travis uber pointsUber riding
towards $20Bn

New China partnership
expected to cut losses

 

Uber the rapidly growing, ride-sharing taxi & delivery service indicated losses exceeding $100 million in Q2'16

Read more ...

phoenix divingP h o e n i x
Propaganda

Dodgy research findings
re health & future growth
prospects of OP dealers

 

OPI & MWA have published the US version of its State of the Industry study entitled Phoenix Report. The teaser paints an optimistic view of OP dealers' solid growth without indicating how or where.... 

Read more ...

Techdata montage 2013TechData: roller
coaster reverse

America & Europe sales
trending down again


Tech Data, the global #2 wholesaler of tech products with $25Bn in sales, reported slower sales and profits for Q2'17 reversing Q4'16 strong performance

Read more ...

weisler dion HP on slideHP's Hopeless
Plunge deepens

PC's flat. Printers down
& Ink sales sink 18% again

 

HP Inc, the old tech giant is tailspinning towards a sub-$45Bn sales level in 2016 (2010 - $66Bn). The 'navel-gazing' deluded management of this 'dis-synergised' dinosaur, again expressed "pleasure" with an 'expected' decline in Q3'16 results...

Read more ...

Dealer salesman ballchainHorrible half-
source 'holesale

20yr stockless revolution
self destructs; limits one
source business supplies



In 1993, US#1 wholesaler United Stationers led the single source 'stockless' revolution. Wholesalers & progressive dealers in US/UK followed. Today, only Essendant (ex-United) maintains the drive into broadline business supplies. Meanwhile, the rest especially in Europe e.g. SPOT. VOW & Adveo fade threatening small dealer survival... Updated

Read more ...

spicers brilliant partnerSpicers not so
Brilliant plans 

'Future proof' a fantasy
w/dealers endangered
& stockless dream over

 

Ex-leading UK wholesaler Spicers commenced its 'Synergy' programme in 1994 to provide progressive dealers with a single source broadline business supply solution with marketing support services. The modern day 'Brilliant' version has gone back 25 years as founder Simon Wallis leaves the sinking ship... Updated

Read more ...

WHSmith slideWHSmith slides
into sad oblivion 

Messy soulless retailer
losing its core identity

 

This century UK retail stationer WHSmith has maintained declining sales and soulless customer service. It has cut its way to low profits with only travel stores providing growth. 2016 again met its low expectatoions 

Read more ...

race to bottomThe Race to
the Bottom

Who wins? Depot, SPLS,
HP, Lyreco, SPOT, SPR? 

 

Amazon's amazing growth in business supplies since 2005 has had a disruptive effect on the market. Concurrently, the rise of the 'paperless office' has put pressurized complacent CEO's, many of whom have failed to react. Which CEO's will win the race to the bottom? Updated

Read more ...

Dinosaur navel gazing

Comfortable

complacency

Go beyond paperclip;
beyond the buyer to
reach Lucy the power

 
The Q2'16 earnings season finishes this week with HP, Best Buy & Techdata results. There's an alarming air of navel gazing towards the rise of the paperless office & Amazon attack. Why are old-school techmakers, bigboxes, dealer groups and wholesalers so happy with mediocrity? Complete

Read more ...

margin myopiaSmart metrics
driving dealer
profitability

Gross margins shrinking.
Time to focus on CTS

 

Dealers & wholesalers face a new challenge as products move from manufacturers to end-users, and the path is getting narrower. Cost to serve (CTS) analysis is now the key metric in driving profits from the lower gross profit margin trends...

Read more ...

Best Buy montage 2013B e s t  B u y
beaten back

Deluded chief losing
online market share

 

Best Buy, the $36Bn US electronics retailer has struggled in the face of the Amazon attack and still suffers in spite of denials and its latest spin on slow Q2'17 results but with much better online sales growth...

Read more ...

KC pro teamKimberly Clark
kickstarts new
motivation plan

Tissuemaker invests in
improvement process


Leading tissue & hygiene supplier Kimberly-Clark (K-C) plans to shift from a paternalistic company to one focused on pushing workers to constantly improve, closely tracking progress and shedding laggards...

Read more ...

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Latest Frost Bites

How will Dealer Groups reinvent themselves?

Buying Groups ostriches head in sandHow will dealer
groups reinvent?

Brandmakers power shift
means new emarketing
agenda urgently needed


The Independent Dealer Community (IDC) is in serious decline. Dealer groups are losing members and having difficulty adapting to the new marketing agenda away from the redundant buying model. What  are the dealer group leaders doing about it? Updated for UK market

Read More...

Spray & Pray marketing mainstream

blindfold marketing'Spray & Pray' 
mailshots still
market norm

Dealers paper pushing &
Disconnected from users


Recent contacts with dealers/groups highlight little progress in competing with Amazon. Still targeting powerless buyers; no CRM user database; pushing paperclips; no mobile friendly webstore & too narrow business supplies range. When will dealers refocus on marketing to Lucy, the users chooser with productivity solutions? Tomorrow

Read More...

Phoenix Propaganda from OPI

phoenix divingP h o e n i x
Propaganda

Dodgy research findings
re health & future growth
prospects of OP dealers

 

OPI & MWA have published the US version of its State of the Industry study entitled Phoenix Report. The teaser paints an optimistic view of OP dealers' solid growth without indicating how or where.... 

Read More...

Horrible half source wholesalers limit dealer growth

Dealer salesman ballchainHorrible half-
source 'holesale

20yr stockless revolution
self destructs; limits one
source business supplies



In 1993, US#1 wholesaler United Stationers led the single source 'stockless' revolution. Wholesalers & progressive dealers in US/UK followed. Today, only Essendant (ex-United) maintains the drive into broadline business supplies. Meanwhile, the rest especially in Europe e.g. SPOT. VOW & Adveo fade threatening small dealer survival... Updated

Read More...

Spicers Brilliant Partner programme revamp

spicers brilliant partnerSpicers not so
Brilliant plans 

'Future proof' a fantasy
w/dealers endangered
& stockless dream over

 

Ex-leading UK wholesaler Spicers commenced its 'Synergy' programme in 1994 to provide progressive dealers with a single source broadline business supply solution with marketing support services. The modern day 'Brilliant' version has gone back 25 years as founder Simon Wallis leaves the sinking ship... Updated

Read More...

The race to the bottom

race to bottomThe Race to
the Bottom

Who wins? Depot, SPLS,
HP, Lyreco, SPOT, SPR? 

 

Amazon's amazing growth in business supplies since 2005 has had a disruptive effect on the market. Concurrently, the rise of the 'paperless office' has put pressurized complacent CEO's, many of whom have failed to react. Which CEO's will win the race to the bottom? Updated

Read More...

OP players' Comfortable complacency

Dinosaur navel gazing

Comfortable

complacency

Go beyond paperclip;
beyond the buyer to
reach Lucy the power

 
The Q2'16 earnings season finishes this week with HP, Best Buy & Techdata results. There's an alarming air of navel gazing towards the rise of the paperless office & Amazon attack. Why are old-school techmakers, bigboxes, dealer groups and wholesalers so happy with mediocrity? Complete

Read More...

Smart metrics driving dealer profitability

margin myopiaSmart metrics
driving dealer
profitability

Gross margins shrinking.
Time to focus on CTS

 

Dealers & wholesalers face a new challenge as products move from manufacturers to end-users, and the path is getting narrower. Cost to serve (CTS) analysis is now the key metric in driving profits from the lower gross profit margin trends...

Read More...

Overstored & Under webbed

doomed catalog retailOverStored &
UnderWebbed

US retail capacity 5X 

average. Poor online

buying experience

 

Macy CEO Terry Lundgren confirmed  he was cutting 100 stores. He highlighted huge overcapacity in US retail space. Moreover, most trad retailers and business resellers have poor webstore designs and slow sales growth. We discuss the office market tomorrow

Read More...

Staples stirred by mediocrity

goodman shira staples 2020Staples: stirred
by mediocrity?

New 2020 strategy focus
fr/product to customer?


Seeking Alpha's Maks Financial Services
has reviewed Staples Q2'16 results and last week's webcast with analysts. We discuss his view and add our reflections....

Read More...