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2016 Feb4 pp banner1200
  • Goodman shira Staples stormy watersStaples spray &
    prey: who's next?

    Lonesource, Sun & Capital,
    followed by these dealers?

     


    Staples new 2020 strategy to focus on the mid market has manifested itself with a big sales people recruitment drive plus the Capital Office acquisition. What and who's next? We discuss the hot prospects....Updated

    Read More
  • disconnected dealer2Disconnected
    dealer divide
    just got wider

    Personalised service to
    users beats buyer bond


    We've banged on for 10 years about the gap between the dealers' personal service to diminished buyers and Amazon's personalised connection with Lucy, the user chooser. That gap just got wider. Complete

    Read More
  • WBMason personal v Dave delivery thumb medium300 300The free & fast
    delivery future

    Next day no longer norm;
    Nor small order charges

     

    According to an exclusive consumer survey conducted by Internet Retailer and Bizrate Insights, free shipping is more important to shoppers than fast shipping, and most shoppers will wait longer for a delivery if shipping is free. But they won’t wait too long.

    Read More
  • amazon echo lady lrAmazon Alexa:
    the office voice

    Echo to be resounding
    success courtesy of Teem


    The Amazon Echo connected speaker is used by many consumers at home to order pizza, check the weather, and make shopping lists. Now, Teem, a tech company that helps businesses manage meetings, is banking that Echo is ready for the office....

    Read More
  • murai kevin synnex 2016Scintillating
    Synnex soars

    CEO Murai upscales
    sales growth outlook


    Synnex, the $13Bn IT wholesaler, has enjoyed a rapid growth in recent years. but in early 2016 suffered slower growth. Now it seems to be returning to double digit growth levels...

    Read More
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Goodman shira Staples stormy watersStaples spray &
prey: who's next?

Lonesource, Sun & Capital,
followed by these dealers?

 


Staples new 2020 strategy to focus on the mid market has manifested itself with a big sales people recruitment drive plus the Capital Office acquisition. What and who's next? We discuss the hot prospects....Updated

Read more ...

disconnected dealer2Disconnected
dealer divide
just got wider

Personalised service to
users beats buyer bond


We've banged on for 10 years about the gap between the dealers' personal service to diminished buyers and Amazon's personalised connection with Lucy, the user chooser. That gap just got wider. Complete

Read more ...

WBMason personal v Dave delivery thumb medium300 300The free & fast
delivery future

Next day no longer norm;
Nor small order charges

 

According to an exclusive consumer survey conducted by Internet Retailer and Bizrate Insights, free shipping is more important to shoppers than fast shipping, and most shoppers will wait longer for a delivery if shipping is free. But they won’t wait too long.

Read more ...

amazon echo lady lrAmazon Alexa:
the office voice

Echo to be resounding
success courtesy of Teem


The Amazon Echo connected speaker is used by many consumers at home to order pizza, check the weather, and make shopping lists. Now, Teem, a tech company that helps businesses manage meetings, is banking that Echo is ready for the office....

Read more ...

murai kevin synnex 2016Scintillating
Synnex soars

CEO Murai upscales
sales growth outlook


Synnex, the $13Bn IT wholesaler, has enjoyed a rapid growth in recent years. but in early 2016 suffered slower growth. Now it seems to be returning to double digit growth levels...

Read more ...

tesco booker brandsToxic Tesco
Booker mix
marooned?

Shareholders rebel
against 'foolhardy' deal

UK #1 supermarket Tesco's £3.7Bn ($4.6Bn) agreed takeover of Booker Wholesale is coming under intense pressure from shareholders, in addition to the expected scrutiny from the Competition & Markets Authority (CMA). Wholesale/retail combos always crash e.g. SPOT

Read more ...

Phillips david northamberNorthamber
nose diving 

Same old 'high margin
focus' myopic excuse


Last century IT distribution leader Northamber's sales slumped substantially over the last 6 months, but the firm said this was intentional, as it moves away from lower-margin business?

Read more ...

Misco peopleMired Misco
dismissed 

Distress specialist Hilco
adds to Staples UK buy


Systemax
has sold off its unprofitable Misco UK - to Hilco Capital, a specialist in restructuring "distressed" businesses. Hilco recently bought Staples UK retail operations...

Read more ...

Meehan crossing Rubicon thumb RS other250 0h e r e v e r
e  a s o n 

Another Cleveland dealer
joins US#1 growth leader


WBMason
made a relatively quiet start to 2017, but is now back in stride again with FM supplies and furniture categories to the fore with a number of acquisitions in the pipeline. We discussed growth plans with CEO Leo Meehan.... later today

Read more ...

neumann adam weworkThe WeWork
wave is UP!

Landlord to the Gig
Economy escalates
towards $20Bn value


Adam Neumann
co-founder of WeWork, the co-working space leader says he is on a mission to change the world, one neighbourhood at a time, writes Sunday Times James Ashton.

Read more ...

Screen Shot 2015 03 05 at 16.59.40School Specialty:
demand picks up

Complacent CEO still lags
leaner & faster rivals?


School Specialty
, the former leader in educational supplies, reported stronger sales but weak profitability in Q4'16. However, it is still operating at 40% lower volume levels than 2008

Read more ...

Screen Shot 2015 03 05 at 16.59.40School Specialty:
demand picks up

Complacent CEO still lags
leaner & faster rivals?


School Specialty
, the former leader in educational supplies, reported stronger sales but weak profitability in Q4'16. However, it is still operating at 40% lower volume levels than 2008

Read more ...

amazon unboxed dronesA m a z o n ' s
a m b i t i o n s
u n b o x e d

Robotics, AI, eStores 

for
furniture, appliances etc.


Last Sunday in Palm Springs (CA) Amazon founder & CEO Jeff Bezos, climbed into the cockpit of a 13-foot robot and began flailing his arms as though warming up for a workout, causing the robot’s enormous appendages to mimic his movements.

Read more ...

boss stationers hallCan UK stationers
step up by 2020?

Old school agenda adds
doubt to leaders' future

 

Over 100 delegates from all parts of the stationery industry gathered in London for the BOSS 2017 “Leaders of the Future Conference”. Given the content never mind the speaker line up, it raised doubts about the industry's future direction

Read more ...

mind the gapMind the gap!

Amazon & progressives
stretch digital lead over
laggard office dealers


"Digital transformation is happening and those yet to embark on a strategy risk being left behind by competitors" writes Microscope's Simon Quicke. The same comment applies to stationery dealers trailing in the tailights of progressive 'Managed Productivity Services' providers.... Updated

Read more ...

mcdonagh aidan integrate celebIntegra's inward
retrospective 

Group celebrates 20yrs
w/extinct Piranha study

 

Integra Business Solutions has announced details of its annual conference 'Celebrating 20 years'. Sadly the theme looks like a retrospective rather than inspiring dealers' success for 2020 & beyond....

Read more ...

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Latest Frost Bites

Staples spray & prey prospects. Who's next?

Goodman shira Staples stormy watersStaples spray &
prey: who's next?

Lonesource, Sun & Capital,
followed by these dealers?

 


Staples new 2020 strategy to focus on the mid market has manifested itself with a big sales people recruitment drive plus the Capital Office acquisition. What and who's next? We discuss the hot prospects....Updated

Read More...

Disconnected dealer divide just got wider

disconnected dealer2Disconnected
dealer divide
just got wider

Personalised service to
users beats buyer bond


We've banged on for 10 years about the gap between the dealers' personal service to diminished buyers and Amazon's personalised connection with Lucy, the user chooser. That gap just got wider. Complete

Read More...

Mind the digital gap - The dealer disconnect

mind the gapMind the gap!

Amazon & progressives
stretch digital lead over
laggard office dealers


"Digital transformation is happening and those yet to embark on a strategy risk being left behind by competitors" writes Microscope's Simon Quicke. The same comment applies to stationery dealers trailing in the tailights of progressive 'Managed Productivity Services' providers.... Updated

Read More...

SPOT's bloody wholesale betrayal

whiteway jeff draining spicers bloodSPOT's b l o o d y 

'holesale betrayal

Alliance dalliance w/PALS
act threatens dealers' future


Old habits die hard and SPOT CEO Jeff 'Whitewash' Whiteway is determined to return to Officeteam's last century PALs model with its Alliance dealer group model. Apparently, 3 dealers have been seduced in this last act of a desperate dog.... Updated

Read More...

MCommerce - Dealers state of immobility

deer staring headlightsDealers' state
of immobility

Reluctant reps + buyer
remorse reduce resellers
ability to beat Amazon


Dealers are caught in the headlights, frozen by failure to make their webstores a user & mobile friendly experience. Amazon receives over 60% of business supplies orders via mobile devices and threaten to crush them on their road to $50Bn in sales ...Complete

Read More...

OPocalypse Now?

OPocalypse now Mar17OPocalypse now?

Terminal tailspin for paper
related market w/makers,
w/salers & dealers sinking


Q4 financial reports are all in. The trad OP industry decline is accelerating with only progressive resellers embracing new productivity categories in tech, hygiene, refreshments & ergonomics making positive headway .... Refreshed

Read More...

Is Ecommerce as big as we think?

bezos racing ahead rivalsIs Ecommerce as
big as we think?

Amazon accelerates away 
from retail rivals eg WMT


Seeking Alpha analyst Ian Bezek
forecast last year that big retailers eg Walmart/Target had woken up to the Amazon threat. We discuss his latest review & conclusions.... Updated

Read More...

Time to kill BIG catalogues

lucy catalog unhappyTime to kill
BIG catalogs!

Stop wasting money!
Start mobile webstore
at prices Lucy wants


Printed catalogues & flyers fail to reach Lucy, the typical user-chooser who makes 70%+ of business buying decisions. Most users want to buy online via mobile device. Brandmakers, wholesalers & groups should invest in CRM, emarketing that drive users to mobile webstores at market prices

Read More...

Brand empathy in the automated age

brand empathyBrand empathy in
automated age

Leaders stand up for
human interaction as
the AI revolution rises


Marketing Week's Jonathan Bacon
has written a fascinating insight into the rapid rise of automation & robotics in the business supply world. We discuss...

Read More...

Staples stalled or tomorrow's Radio Shack?

Goodman shira Staples stormy watersStaples stalled
or tomorrow's
Radio Shack?

'Mak the Knife' takes 3rd
stab at stale ex-OP leader


Seeking Alpha
analyst Mak Financial Services (ex-Staples employee) has spotlighted Staples sliding revenues regularly recently. We discuss his latest critique of future prospects

Read More...