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  • Screen Shot 2019 03 20 at 12.15.31 PMCan AMZN's tree
    grow to the sky?

    'Everything to everybody'
    mission eroding rapidly &
    the vendor partners purge


    Amazon has recently accelerated moves to drive profitability & cut costs inc. Private Label expansion; a smaller vendors purge; the Walmart price war; & abandoning NYC HQ2. Do these actions point to a peak in its market domination plan, at least in its etail activities? Updated

    Read More
  • Screen Shot 2019 03 15 at 11.04.53 PM"Don't ignore
    the OP core!"

    UK #1 wholesaler VOW
    chief calls for balance


    Steve Haworth CEO of EVO Business Supplies, the VOW wholesaler, & Banner contract stationer duo, last year separated operations. Last week, we discussed with him progress, new developments & VC owner Endless' investment plans. Complete

    Read More
  • Screen Shot 2019 03 22 at 11.46.08 AMA n t a l i s  owner
    files bankruptcy

    Sequana joins Arjo Wiggins
    fate after BAT divi failure


    Sequana (CEO Pascal Lebard
    , pic left) owner failed Arjo Wiggins papermaker & Antalis paper merchant has confirmed that a court judgement over an unpaid BAT dividend would be converted to a bankruptcy filing. Antalis fire sale next?

    Read More
  • Productivity stairway to heaven2Productivity key
    to 'Progressives'
    growth success

    Broadline business supply
    from single source wins


    We've spoken w/many leading OP dealers in the US/UK recently. Progressives are positive about future growth prospects and driving a personalised  'managed productivity services' agenda. Here are the key ingredients... Updated

    Read More
  • Lucy angry PCWayfair's woeful
    wavering service

    Customer complaints: cold
    incomplete multi-deliveries

     
    Giant furniture etailer Wayfair's popular adline "You got what I need" is increasingly ringing hollow with its fast growing base of customers suffering unreliable, incomplete & erratic deliveries from multiple 3PV drivers...

    Read More
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Screen Shot 2019 03 20 at 12.15.31 PMCan AMZN's tree
grow to the sky?

'Everything to everybody'
mission eroding rapidly &
the vendor partners purge


Amazon has recently accelerated moves to drive profitability & cut costs inc. Private Label expansion; a smaller vendors purge; the Walmart price war; & abandoning NYC HQ2. Do these actions point to a peak in its market domination plan, at least in its etail activities? Updated

Read more ...

Screen Shot 2019 03 15 at 11.04.53 PM"Don't ignore
the OP core!"

UK #1 wholesaler VOW
chief calls for balance


Steve Haworth CEO of EVO Business Supplies, the VOW wholesaler, & Banner contract stationer duo, last year separated operations. Last week, we discussed with him progress, new developments & VC owner Endless' investment plans. Complete

Read more ...

Screen Shot 2019 03 22 at 11.46.08 AMA n t a l i s  owner
files bankruptcy

Sequana joins Arjo Wiggins
fate after BAT divi failure


Sequana (CEO Pascal Lebard
, pic left) owner failed Arjo Wiggins papermaker & Antalis paper merchant has confirmed that a court judgement over an unpaid BAT dividend would be converted to a bankruptcy filing. Antalis fire sale next?

Read more ...

Productivity stairway to heaven2Productivity key
to 'Progressives'
growth success

Broadline business supply
from single source wins


We've spoken w/many leading OP dealers in the US/UK recently. Progressives are positive about future growth prospects and driving a personalised  'managed productivity services' agenda. Here are the key ingredients... Updated

Read more ...

Lucy angry PCWayfair's woeful
wavering service

Customer complaints: cold
incomplete multi-deliveries

 
Giant furniture etailer Wayfair's popular adline "You got what I need" is increasingly ringing hollow with its fast growing base of customers suffering unreliable, incomplete & erratic deliveries from multiple 3PV drivers...

Read more ...

farmer scott cintasCintas drives
uniform growth

Acquisitions in facilities,
first aid up profitability


Cintas
, the uniform & business services specialist, posted impressive Q3'19 results and progressed along its strategic direction shift at higher profitability....

Read more ...

Screen Shot 2019 03 19 at 2.56.18 PMHP's Weisler on
MPS strategy

Highlights UK resellers
Apogee, Softcat & Total
best practice stories 


On Day 2 of its Reinvent event HP Inc.
 CEO Dion Weisler claims that its acquisition of leading UK reseller Apogee helped it address a fragmented European managed print services market.

Read more ...

owen andi HMillerMiller momentum
slows in US mkt 

Strong growth achieved
in Europe & consumer


Herman Miller,
the leading upscale furniture maker, continued to report strong results and order pipeline in Q3'19. Like rival Steelcase it's benefited from strong project furniture market demand, but slowed in US

Read more ...

bezos amazon achilles heelAMZN: Pvt Label
disrupter or dud?

Godzilla's attack on brand-
maker partners peters out?


Business supply resellers’ worst Amazon fear hasn’t yet come to pass. Its huge expansion in private label & exclusive labels has not gained traction with users in spite of some dodgy promo search tactics. Is own label an own goal for Godzilla?

Read more ...

Screen Shot 2019 03 19 at 4.34.29 PMAMZN purges
small suppliers

Cut the CRAP/Own Label
drive in price war v WMT


Amazon's
notorious reputation for squeezing suppliers has escalated over the past year. It's move towards private label and unrfair returns policies have extended to a purge on smaller supply partners announced on 2 March. Updated

Read more ...

Screen Shot 2019 03 19 at 8.29.08 PMFedEx: fearful &
falling off road

Price rises disguise demand
drop. Dire outlook v AMZN


FedEx CEO Fred 'Smug' Smith reported much slower growth boosted by price increases, effectively disguising a demand decline.  Sadly, he continued his arrogant attitude towards its growing etail customer base e.g. Amazon & opening the door to lower cost flexible delivery services including Uber...

Read more ...

Screen Shot 2018 12 19 at 9.57.41 AMSteelcase storms
ahead globally

Project furniture demand
accelerates double digits


Steelcase, the $3.5Bn in sales global leader in office furnishings, reported stronger demand across US/Europe in Q4'19 with a powerful order book. fuelled by key acquisitions

Read more ...

Screen Shot 2019 03 19 at 2.58.39 PMHP: Transform to
Perform message

Reinvent Partner Forum '19
ft. 'Future of Work' study


Today at its annual Reinvent global partner event, HPInc. made a range of initiatives, inc. new products, services & sustainability moves designed to help partners exceed customer expectations.

Read more ...

Screen Shot 2019 03 19 at 2.09.03 PMVistar acquires
FaB wholesaler

Parent PFG acquires $5Bn
snacks & beverage rival 


Performance Foods Group
has confirmed a the acquisition of a leading wholesaler in the fast growing convenience & business supply channel to supplement its successful Vistar operations..

Read more ...

Screen Shot 2019 03 19 at 10.53.07 AMLeaner, Cleaner

Greener Show

Hygiene drives personal
productivity & wellness


The Cleaning Show
kicked off today at London ExCel Centre with an opening address by Steve Ashkin, the green cleaning guru. Top brand makers & distributors exhibited latest hygiene products & services

Read more ...

Screen Shot 2019 03 21 at 2.03.24 PMOffice O u t l e t
o v e r  &  o u t !!

Ex-Staples UK superstores
another 'vulture' casualty


Ex-
Staples UK office superstore chain Office Outlet,
 has collapsed into administration, putting 1,000 jobs at risk. We reported on its tailspinning trend early last year, in spite of the usual VC Hilco's hype

Read more ...

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not yesterday's news tomorrow."

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Latest Frost Bites

Amazon: Can trees don't grow to the Sky!

Screen Shot 2019 03 20 at 12.15.31 PMCan AMZN's tree
grow to the sky?

'Everything to everybody'
mission eroding rapidly &
the vendor partners purge


Amazon has recently accelerated moves to drive profitability & cut costs inc. Private Label expansion; a smaller vendors purge; the Walmart price war; & abandoning NYC HQ2. Do these actions point to a peak in its market domination plan, at least in its etail activities? Updated

Read More...

Productivity drives Progressives' success

Productivity stairway to heaven2Productivity key
to 'Progressives'
growth success

Broadline business supply
from single source wins


We've spoken w/many leading OP dealers in the US/UK recently. Progressives are positive about future growth prospects and driving a personalised  'managed productivity services' agenda. Here are the key ingredients... Updated

Read More...

Wayfair service woeful & wavering

Lucy angry PCWayfair's woeful
wavering service

Customer complaints: cold
incomplete multi-deliveries

 
Giant furniture etailer Wayfair's popular adline "You got what I need" is increasingly ringing hollow with its fast growing base of customers suffering unreliable, incomplete & erratic deliveries from multiple 3PV drivers...

Read More...

Amazon Private Label: disrupter or dud?

bezos amazon achilles heelAMZN: Pvt Label
disrupter or dud?

Godzilla's attack on brand-
maker partners peters out?


Business supply resellers’ worst Amazon fear hasn’t yet come to pass. Its huge expansion in private label & exclusive labels has not gained traction with users in spite of some dodgy promo search tactics. Is own label an own goal for Godzilla?

Read More...

Amazon's big squeeze on small suppliers

Screen Shot 2019 03 19 at 4.34.29 PMAMZN purges
small suppliers

Cut the CRAP/Own Label
drive in price war v WMT


Amazon's
notorious reputation for squeezing suppliers has escalated over the past year. It's move towards private label and unrfair returns policies have extended to a purge on smaller supply partners announced on 2 March. Updated

Read More...

MPS is dead. Long live new MPS (Managed Productivity Services

MPS thornM P S  i s  d e a d.
Long live M P S!

Make 'Manag'd Productivity
Services' your #1 priority


The Managed Print Services (MPS) evolution started around 2005; it has grown strongly as it cannibalised the transactional printing business. Paper & print demand continues in terminal decline and now the new MPS: providing 'Managed Productivity Services' for customers should be your priority....Updated

Read More...

The rise of the conscious consumer

lucy receives packageThe rise & rise
of conscious
consumerism 

How ethical shopping
can help brands thrive


The rise of the conscious consumer has pushed resellers to be more transparent & source aware. Ethical decisions presents a perpetual dilemma but increasingly businesswomen will make that buying choice

Read More...

Economic Slowdown 2019 in US/Europe

Screen Shot 2019 03 04 at 11.56.31 AMThe US/Euro

Economies in
S l o w d o w n?

Big opportunity for single
source business suppliers


We forecast a US economic slowdown on 20 Aug'18 based on declining growth rates reported by business supplies' makers from Q2'18 thru' Q4'18 plus, pessimistic CEO 2019 outooks. It's happening! So what should dealers do now? Later today

Read More...

Outsized, Outdated, Outsourcing trends

goliath v davidO u t s i z e d
Outsourcers
O u t d a t e d

Impersonal Interserve sinks.
Shift on to agile specialists


The major 'Business Process Outsourcing BPO' firms are in a death rattle. Interserve is the latest example to join the collapse of Carillion, Capita & Serco. Corporations are moving to specialist managed service providers, rather than 'everything to everybody' pretenders. Is the game over for outsourcing giants? 

Read More...

Is Retail dying or going independent?

retail stores doomedRethink the retail
e x p e r i e n c e

As High St. chains die note
shift to new independents


As large chain stores struggle to compete with the rise of online sales, independent and artisan retailers are stepping up to take their place on the high/main street

Read More...

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